Banking Smart Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Long-term ways to grow your savings over time with steady returns and potential tax advantages . Better Direction Checking Everyday access to your money with no unnecessary fees and the flexibility to manage finances. Student Checking Low-cost access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive rates and flexible auto loan options. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Flexible cards, competitive rates and everyday convenience. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Access and manage your accounts anytime, anywhere. Secure File Transfer Easily and securely make payments anytime. Make a Payment Easily make payments anytime with options that are secure and convenient. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. SBA Community Explore SBA-backed solutions with resources and support designed to help your business grow with confidence. Financial Wellness Fraud & Prevention Protect your accounts with tools and alerts designed to help detect fraud early and keep your information secure. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Clear fee information, so you always know what to expect and manage your accounts with confidence. About Benefits of Membership Better rates, fewer fees, and support that keeps your money working while staying within reach when you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Login Join Today Banking Smart Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Long-term ways to grow your savings over time with steady returns and potential tax advantages . Better Direction Checking Everyday access to your money with no unnecessary fees and the flexibility to manage finances. Student Checking Low-cost access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive rates and flexible auto loan options. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Flexible cards, competitive rates and everyday convenience. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Access and manage your accounts anytime, anywhere. Secure File Transfer Easily and securely make payments anytime. Make a Payment Easily make payments anytime with options that are secure and convenient. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore SBA-backed solutions with resources and support designed to help your business grow. Financial Wellness Fraud & Prevention Protect your accounts with tools and alerts designed to help detect fraud early and keep your information secure. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Clear fee information, so you always know what to expect and manage your accounts with confidence. About Benefits of Membership Better rates, fewer fees, and support that keeps your money working while staying within reach when you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Banking Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Short or Long-term strategies to increase savings with steady returns and potential tax advantages. Better Direction Checking Everyday access to your money with low or no fees and flexibility to manage your finances. Student Checking Access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive loan rates with flexible loan terms. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Enjoy competitive fixed rates, no annual fees, and convenient daily use. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Efficiently oversee your accounts with streamlined, user-friendly accessibility. Secure File Transfer A safe method for sharing confidential documents. Make a Payment Pay your NWCCU loan easily and securely. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore small business workshops for your business everyday needs. Financial Wellness Fraud & Prevention NWCCU is committed to safeguarding your account information. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Access our fee schedule for a transparent list of service fees. About Benefits of Membership Enjoy better rates, lower fees, and personalized support that helps your money grow—while keeping it accessible whenever you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Business products and partnerships with services and access to capital. A better direction in banking. About NWCCU and your business Whether you're an employer or an employee, NWCCU works for you and every dollar you earn. As a non-profit, member-owned financial institution, we're a valuable benefit that costs you nothing and gives you back more–which is a better direction in banking. About Us About Us About Us About Us Learn more about our Business Partner Program > Your employees are your company's most valuable assets. You know that recruiting and retaining the best people are the smartest way to build your business and become an integral part of the community. Business Accounts Your business deserves a financial partner that understands how you work. NWCCU offers a suite of business accounts and services built to support organizations of every size, from startups and sole proprietors to established companies and nonprofits. Each account is designed around clarity, flexibility and everyday practicality. Benefits of business membership: Earn competitive dividends Convenient account access Each account insured up to $500,000 by American Share Insurance and Excess Share Insurance Mininum balance to open/earn dividends ($10) Open your business account today What You'll Need to Get Started: Proof of EIN (IRS letter with issued EIN) Articles of Organization or Incorporation Corporate Resolution (authorized signers for the business) Social Security Number for all account signers Date of Birth for all account signers Primary and secondary identification for all signers Proof of Address for all signers Get Started *Will connect you with our team to open your account or get help preparing what you need. Business Loans Business Loans Designed for How You Operate NWCCU offers competitive business financing with personalized guidance and a streamlined process. Whether you’re managing cash flow, upgrading equipment, or expanding your operations, our team is here to help you move forward with confidence. We offer practical, flexible lending solutions backed by people who understand the realities of running a business Types of Business Loans Term Loans For long-term purchases like equipment, vehicles, or facility improvements, with predictable payments that support steady budgeting. Commercial Real Estate Loans Purchase, refinance, or renovate owner-occupied or investment commercial properties with competitive credit union rates. Commercial Vehicle Loans Financing built for business transportation—whether you’re replacing one vehicle or growing your entire fleet. Equipment Loans Upgrade, expand, or modernize your operations with financing designed for essential tools and technology. Our team will help determine whether an SBA 7(a) or 504 loan is right for your business and guide you through each step of the process, making it easier to secure the funding you need with the strongest possible foundation. NWCCU is an Advantage Illinois approved lender, providing access to state-supported financing programs that enhance small business capital availability and support economic development. 👉 Apply for a Business Loan Fast, guided application for working capital, equipment, and general business needs. Commercial Real Estate Financing Looking to purchase or refinance commercial property? Commercial real estate loans are handled through a separate application process to ensure the right structure and support for your project. Get Started Launch and Grow Guidance, tools and capital to help your business move forward. Guidance, tools, and capital to help your business move forward. A no-cost business advisory and workshop program designed to help entrepreneurs start, scale, and succeed with support from trusted community partners. Contact us for a consultation Guidance, tools, and capital to help your business move forward. A no-cost business advisory and workshop program designed to help entrepreneurs start, scale, and succeed with support from trusted community partners. What you get through Launch & Grow Business Advising One-on-one guidance tailored to your business stage Support with planning, strategy, and growth decisions Workshops & Education Practical sessions on accessing capital, SBA loans, and financial management Designed for both new and established businesses Access to Capital Guidance on preparing for financing Connection to lending solutions, including SBA and state-supported programs Community Connections Access to trusted partners and local business networks Support from organizations invested in your success Workshops: Practical guidance for growing your business. Hands-on sessions designed to give you actionable steps to move your business forward. New workshops are added regularly. Contact us to learn about upcoming sessions or reserve your spot. Upcoming Workshops: (TBD) Business Partner Program Connecting employers and employees to a better direction in banking. Benefits to Organizations NWCCU's Business Partner Program strengthens your workplace by providing employees with tools that improve financial stability and reduce stress—at absolutely no cost to your company. Business Partners Benefit From: A no-cost, value-added program to enhance employee compensation packages Support for employee financial wellness, leading to higher satisfaction and productivity Access to on-site or virtual financial education sessions tailored to your workforce A dedicated NWCCU partner representative for ongoing support Trusted banking options rooted in community, security and friendly service Becoming a business partner is simple, and it delivers measurable value for companies that want to invest in their teams. Benefits to Employees Employees and their families receive full access to NWCCU membership and its many advantages, including: Competitive loan rates for auto, home, education and more High-yield savings and investment products Free checking with no minimum balance and no hidden fees Low-interest Visa credit cards 24/7 online and mobile banking Deposit protection up to $500,000 Friendly service from local people who care Download Information Packet We're proud of our local community business partners. It's easy to get started: Connect with NWCCU as a Business Partner or to set up an account. Organizations can onboard in minutes, and employees can begin enjoying member benefits right away. Please complete the form below or call: Phone: 847.647.1030 Learn how NWCCU can help your business. First name* Last name* Email* Company name* What Type of Business?* What would you like to do today?* Business Account Business Loan Provide a credit union to your employees Looking for a loan? What type of loan are you looking for? Message* Submit

Explore NWCCU banking solutions designed for everyday convenience and long-term financial stability. Enjoy free checking, dividend-bearing savings, online and mobile banking, and member-focused service built around transparency, flexibility, and competitive value. Banking Smart Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Long-term ways to grow your savings over time with steady returns and potential tax advantages . Better Direction Checking Everyday access to your money with no unnecessary fees and the flexibility to manage finances. Student Checking Low-cost access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive rates and flexible auto loan options. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Flexible cards, competitive rates and everyday convenience. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Access and manage your accounts anytime, anywhere. Secure File Transfer Easily and securely make payments anytime. Make a Payment Easily make payments anytime with options that are secure and convenient. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. SBA Community Explore SBA-backed solutions with resources and support designed to help your business grow with confidence. Financial Wellness Fraud & Prevention Protect your accounts with tools and alerts designed to help detect fraud early and keep your information secure. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Clear fee information, so you always know what to expect and manage your accounts with confidence. About Benefits of Membership Better rates, fewer fees, and support that keeps your money working while staying within reach when you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Login Banking Smart Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Long-term ways to grow your savings over time with steady returns and potential tax advantages . Better Direction Checking Everyday access to your money with no unnecessary fees and the flexibility to manage finances. Student Checking Low-cost access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive rates and flexible auto loan options. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Flexible cards, competitive rates and everyday convenience. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Access and manage your accounts anytime, anywhere. Secure File Transfer Easily and securely make payments anytime. Make a Payment Easily make payments anytime with options that are secure and convenient. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore SBA-backed solutions with resources and support designed to help your business grow. Financial Wellness Fraud & Prevention Protect your accounts with tools and alerts designed to help detect fraud early and keep your information secure. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Clear fee information, so you always know what to expect and manage your accounts with confidence. About Benefits of Membership Better rates, fewer fees, and support that keeps your money working while staying within reach when you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Login Join Today Banking Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Short or Long-term strategies to increase savings with steady returns and potential tax advantages. Better Direction Checking Everyday access to your money with low or no fees and flexibility to manage your finances. Student Checking Access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive loan rates with flexible loan terms. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Enjoy competitive fixed rates, no annual fees, and convenient daily use. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Efficiently oversee your accounts with streamlined, user-friendly accessibility. Secure File Transfer A safe method for sharing confidential documents. Make a Payment Pay your NWCCU loan easily and securely. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore small business workshops for your business everyday needs. Financial Wellness Fraud & Prevention NWCCU is committed to safeguarding your account information Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Access our fee schedule for a transparent list of service fees. About Benefits of Membership Enjoy better rates, lower fees, and personalized support that helps your money grow—while keeping it accessible whenever you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close A better path forward with lower costs and stronger returns. A better direction in banking. Savings Accounts Save with financial confidence. Grow with financial purpose. Every membership requires a Share Account, your savings account is your entry point to everything NWCCU offers. With a minimum balance of just $10.00 you establish your membership and gain access to better rates, lower costs, and a full range of financial tools designed to work in your favor. Are you ready to get started? Join Today Share Accounts You’re a member so your share is your savings account! Open your account today with only $10.00. Free online banking, free e-statements, free mobile banking, insurance up to $500,000 per account through ASI and ESI. Holiday, Vacation and Special Purpose Savings Requires a minimum balance of $10.00 No monthly service fee Dividend bearing Requires a minimum balance of $10.00 No monthly service fee Dividend bearing Money Market Savings Money Market Savings An easy way to save. Open with just $10.00 and enjoy dividend earnings with no monthly service fee. A simple, flexible way to grow your savings and keep access to your funds. Join Today CDs & IRAs Reliable growth for your short and long-term plans. With flexible terms and fixed rates on NWCCU Certificates of Deposit, you decide how long you want to save and exactly what you’ll earn. A minimum balance of $1,000 is required to open. Funds are locked in for the full term, and early withdrawals are subject to penalties that can reduce earnings. Your deposits are protected with additional coverage through ASI/ESI insurance. The same terms and rates also apply to IRA and Roth IRA share certificates. Open a Certificate in Four Steps Choose your term Review your rate Fund your certificate Start growing your savings Join Today Better Direction Checking Your everyday spending account. Our most popular checking account is designed for everyday purchases, everyday decisions and the everyday way you want to manage your digital wallet. Join Today Choose from these three ways to open a checking account: Open your checking account when you begin your membership. Send us a secure message through your online banking account. Contact us if you’d like to ADD a checking account. Student Checking Your students everyday spending account. Interest bearing checking account with 24/7 Home and Mobile Banking, Mobile Remote Deposit, e-Statements and a Visa® Debit Card you can use anywhere, your money is always within reach. Earning interest isn’t just for savings accounts. Join Today Money Market Checking Money Market Checking Everything you need in an interest-bearing checking account, built around convenience, value and everyday access. From no minimum balance and no monthly service fees to digital banking tools and shared branching access, these features are designed to make managing your money simple, flexible and focused on you. Join Today

Northwest Community Credit Union (NWCCU) is a member-owned financial cooperative serving Morton Grove and the greater Chicagoland area. Focused on people—not shareholders—NWCCU offers competitive loan rates, dividend-bearing savings, low fees, and personalized service. From mortgages and auto loans to CDs and IRAs, NWCCU provides practical, transparent financial solutions built around long-term stability and community. Banking Smart Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Long-term ways to grow your savings over time with steady returns and potential tax advantages . Better Direction Checking Everyday access to your money with no unnecessary fees and the flexibility to manage finances. Student Checking Low-cost access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive rates and flexible auto loan options. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Flexible cards, competitive rates and everyday convenience. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Access and manage your accounts anytime, anywhere. Secure File Transfer Easily and securely make payments anytime. Make a Payment Easily make payments anytime with options that are secure and convenient. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. SBA Community Explore SBA-backed solutions with resources and support designed to help your business grow with confidence. Financial Wellness Fraud & Prevention Protect your accounts with tools and alerts designed to help detect fraud early and keep your information secure. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Clear fee information, so you always know what to expect and manage your accounts with confidence. About Benefits of Membership Better rates, fewer fees, and support that keeps your money working while staying within reach when you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Login Join Today Banking Smart Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Long-term ways to grow your savings over time with steady returns and potential tax advantages . Better Direction Checking Everyday access to your money with no unnecessary fees and the flexibility to manage finances. Student Checking Low-cost access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive rates and flexible auto loan options. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Flexible cards, competitive rates and everyday convenience. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Access and manage your accounts anytime, anywhere. Secure File Transfer Easily and securely make payments anytime. Make a Payment Easily make payments anytime with options that are secure and convenient. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore SBA-backed solutions with resources and support designed to help your business grow. Financial Wellness Fraud & Prevention Protect your accounts with tools and alerts designed to help detect fraud early and keep your information secure. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Clear fee information, so you always know what to expect and manage your accounts with confidence. About Benefits of Membership Better rates, fewer fees, and support that keeps your money working while staying within reach when you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Banking Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Short or Long-term strategies to increase savings with steady returns and potential tax advantages. Better Direction Checking Everyday access to your money with low or no fees and flexibility to manage your finances. Student Checking Access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive loan rates with flexible loan terms. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Enjoy competitive fixed rates, no annual fees, and convenient daily use. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Efficiently oversee your accounts with streamlined, user-friendly accessibility. Secure File Transfer A safe method for sharing confidential documents. Make a Payment Pay your NWCCU loan easily and securely. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore small business workshops for your business everyday needs. Financial Wellness Fraud & Prevention NWCCU is committed to safeguarding your account information. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Access our fee schedule for a transparent list of service fees. About Benefits of Membership Enjoy better rates, lower fees, and personalized support that helps your money grow—while keeping it accessible whenever you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close NWCCU is a member owned, not-for-profit financial institution built exclusively for members and the community. A better direction in banking. About Northwest Community Credit Union Northwest Community Credit Union began in 1939 with a simple idea: neighbors helping neighbors. Founded by members of Immaculate Conception Church, our credit union started as a small cooperative where people pooled their savings so fellow members could borrow when they needed it most. It was built on trust, community, and the belief that when people work together, everyone benefits. More than eight decades later, that same philosophy continues to guide everything we do. Today, Northwest Community Credit Union has grown into a strong, multi-million-dollar financial cooperative serving individuals, families, and businesses across our region. Our membership includes those who live or work in Lake, Will, and suburban Cook counties, along with the communities of Saint Xavier University and Business Partners. While our services and technology have evolved, our purpose has not changed. We remain committed to the credit union philosophy of “people helping people” by providing trusted financial guidance, competitive rates, and convenient digital banking that supports our members wherever life takes them. At Northwest Community Credit Union, we believe financial institutions should do more than manage money. They should strengthen communities. And for more than 85 years, that’s exactly what we’ve been proud to do. Why are Credit Unions better than Traditional Banks? Credit Unions are cooperative, meaning they are member-owned, and profits are returned to members through lower fees, higher savings rates,and lower loan rates. Banks are in business to make a profit with earnings paid to stockholders. As valued shareholders within the community, credit unions are responsible for serving local communities, organizations, and businesses. Members are given precedence over private and corporate investors. At Northwest Community Credit Union, we are dedicated to delivering our mantra every day: "A better direction in banking." Benefits of Membership Community Engagement NWCCU is a proud member of the Illinois Hispanic Chamber of Commerce, National Association of Credit Unions, Morton Grove Chamber of Commerce and Saint Xavier University. Mission & Vision Mission: To help members achieve financial stability and growth by providing expert guidance and building lasting relationships, fostering a sense of belonging and transforming financial stress into freedom. Vision: To cultivate a profound sense of belonging that resonates throughout communities, building on foundations to cultivate a profound sense of belonging that resonates throughout our communities. Core Values & Commitments Member-Centric: Focused on individual needs, adding value and customizing financial solutions for members. Financial Empowerment Providing tools, education and guidance to improve financial well-being and achieve personal wealth goals. Trust & Partnership Building lasting relationships through honesty, expertise and collaboration. People Helping People Adhering to foundational credit union principles, with priorities on both financial performance and social purpose. Community Engagement NWCCU is a proud member of the Illinois Hispanic Chamber of Commerce, National Association of Credit Unions, Skokie and Morton Grove Chambers of Commerce and Saint Xavier University. Hours of Operation Hours of Operation Monday | Tuesday | Thursday , 8:00 a.m. to 5:00 p.m. Wednesday , 8:00 a.m. to Noon Friday , 9:00 a.m. to 6:00 p.m. Saturday & Sunday , Closed Shared Branch Hours of Operation Monday | Tuesday | Thursday: 8:00 a.m. to 4:30 p.m. Wednesday: 8:00 a.m. to 11:30 a.m. Friday: 9:00 a.m. to 5:30 p.m. Saturday & Sunday: Closed – Shared Branch Transactions Lobby Only. Holiday Closures 2026 Friday, June 19, 2026, Juneteenth Day Friday, July 3, 2026, Independence Day Monday, September 7, 2026, Labor Day Monday, October 12, 2026, Indigenous Day, CU KIND DAY! Wednesday, November 11, 2026, Veteran’s Day Thursday November 26, 2026, Thanksgiving Day Friday November 27, 2026, Day after Thanksgiving Thursday, December 24, 2026, Christmas Eve, closing 12 p.m. Friday, December 25, 2026, Christmas Day Thursday, December 31, 2026, New Year's Eve, closing 12 p.m. Friday January 1, 2027, New Year’s Day Hours of Operation Monday | Tuesday | Thursday 8:00 a.m. to 5:00 p.m. Wednesday 8:00 a.m. to Noon Friday 9:00 a.m. to 6:00 p.m. Saturday & Sunday Closed Shared Branch Hours of Operation Monday | Tuesday | Thursday 8:00 a.m. to 4:30 p.m. Wednesday 8:00 a.m. to 11:30 a.m. Friday 9:00 a.m. to 5:30 p.m. Saturday & Sunday: Closed – Shared Branch Transactions Lobby Only. Holiday Closures 2026 Friday, June 19, 2026 Juneteenth Day Friday, July 3, 202 Independence Day Monday, September 7, 2026 Labor Day Monday, October 12, 2026 Indigenous Day, CU KIND DAY! Wednesday, November 11, 2026 Veteran’s Day Thursday November 26, 2026 Thanksgiving Day Friday November 27, 2026 Day after Thanksgiving Thursday, December 24, 2026 Christmas Eve, closing 12 p.m. Friday, December 25, 2026 Christmas Day Thursday, December 31, 2026 New Year's Eve, closing 12 p.m. Friday January 1, 2027 New Year’s Day Important Numbers Important Numbers Main Branch: 847-647-1030 Fax: 847-647-1208 Email: info@nwccu.com Report Lost or Stolen Cards VISA Credit Card: 800-322-8472 VISA Debit Card: 800-472-3272

Explore competitive loan rates from NWCCU, including auto, mortgage, credit card, and personal loans. Flexible terms, lower fees, and member-focused solutions designed to help you borrow with confidence. Banking Smart Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Long-term ways to grow your savings over time with steady returns and potential tax advantages . Better Direction Checking Everyday access to your money with no unnecessary fees and the flexibility to manage finances. Student Checking Low-cost access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive rates and flexible auto loan options. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Flexible cards, competitive rates and everyday convenience. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Access and manage your accounts anytime, anywhere. Secure File Transfer Easily and securely make payments anytime. Make a Payment Easily make payments anytime with options that are secure and convenient. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. SBA Community Explore SBA-backed solutions with resources and support designed to help your business grow with confidence. Financial Wellness Fraud & Prevention Protect your accounts with tools and alerts designed to help detect fraud early and keep your information secure. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Clear fee information, so you always know what to expect and manage your accounts with confidence. About Benefits of Membership Better rates, fewer fees, and support that keeps your money working while staying within reach when you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Banking Smart Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Long-term ways to grow your savings over time with steady returns and potential tax advantages . Better Direction Checking Everyday access to your money with no unnecessary fees and the flexibility to manage finances. Student Checking Low-cost access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive rates and flexible auto loan options. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Flexible cards, competitive rates and everyday convenience. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Access and manage your accounts anytime, anywhere. Secure File Transfer Easily and securely make payments anytime. Make a Payment Easily make payments anytime with options that are secure and convenient. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore SBA-backed solutions with resources and support designed to help your business grow. Financial Wellness Fraud & Prevention Protect your accounts with tools and alerts designed to help detect fraud early and keep your information secure. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Clear fee information, so you always know what to expect and manage your accounts with confidence. About Benefits of Membership Better rates, fewer fees, and support that keeps your money working while staying within reach when you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Search ATMs & Locations Make A Payment Login Join Today Banking Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Short or Long-term strategies to increase savings with steady returns and potential tax advantages. Better Direction Checking Everyday access to your money with low or no fees and flexibility to manage your finances. Student Checking Low-cost access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive loan rates with flexible loan terms. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Enjoy competitive fixed rates, no annual fees, and convenient daily use. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Efficiently oversee your accounts with streamlined, user-friendly accessibility. Secure File Transfer A safe method for sharing confidential documents. Make a Payment Pay your NWCCU loan easily and securely. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore small business workshops for your business everyday needs. Financial Wellness Fraud & Prevention NWCCU is committed to safeguarding your account information. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Access our fee schedule for a transparent list of service fees. About Benefits of Membership Enjoy better rates, lower fees, and personalized support that helps your money grow—while keeping it accessible whenever you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Loans designed to support you now and in the future. A better direction in banking. Credit Cards Spending made simple — with confidence and rates as low as 8.95%*. Your credit card should work for you, not against you. NWCCU Visa® credit cards deliver the flexibility and convenience you need to handle purchases with ease. *APR–Annual Percentage Rate. Rates Subject To Change Without Notice. Rates vary according to credit worthiness and term of loan, subject to change without notice. Apply Now Card Suite Lite App Control how, where and when payment cards are used via your mobile device. Download: The Card Suite Lite app provides: Get real-time transaction alerts Freeze or unfreeze your card instantly Set spending limits and location controls Protect your account with enhanced security Monitor activity to help prevent fraud Student Credit Card Credit building starts here with a low fixed rate of 12% APR*. The benefits of a Student credit card: No annual fees Low fixed rate of 12% APR Acceptance worldwide Easy emergency cash $500 credit line can increase over time Graduating seniors are eligible to apply for higher lines of credit. As of early 2026, student credit card APRs often range from approximately 17.49% to over 28%. — USNews Money *APR=Annual Percentage Rate 12.00% fixed rate applies to the Student VISA Credit Card. Applicant's income, credit score and debit ratio will determine credit limit. Apply Now Card Suite Lite App Download: With the Card Suite Lite app, you can: Get real-time transaction alerts Freeze or unfreeze your card instantly Set spending limits and location controls Protect your account with enhanced security Monitor activity to help prevent fraud Auto Loans Financing that moves you forward. With NWCCU, you get competitive loan options designed to make auto ownership simple by combining fair transparent rates and streamlined approval process. APR based on credit score. Vehicle Service Agreement Protect yourself from unexpected, high cost repairs with our IWS Vehicle Service Agreement. TruStage Vehicle Insurance NWCCU members are covered with discounted policies from TruStage Auto & Home Insurance. EZ CarCare Finance with NWCCU and receive a free lifetime membership with travel and maintenance. Learn Your Used Car Value NWCCU members can learn the value of their used car quickly and confidently. See Current Rates AutoMarketplace Apply Now Home Loans Current Rates Your path to home ownership starts here. Whether you're a first-time buyer or looking to refinance, our team will walk you through every stage and help you make informed decisions that support long-term stability, equity, and ownership. With HomeMarketplace, the process becomes clear and manageable: Connect with a dedicated advisor Check Rates Free Quote Estimate your budget using built-in calculators Understand what you can comfortably afford Get pre-qualified with confidence Search and find your home through HomeMarketplace Search Home Marketplace We have partnered with Member First Mortgage to bring YOU a wider range of mortgage programs! Conventional & Government loans FHA, VA, RD & more! Refinances Home Renovation & Construction Flexible credit programs Zero or low down payment programs Learn More Three Simple Steps to Home Ownership Get Pre-approved Process Application Close With Confidence HELOC Loans Put your equity to work. Your home’s equity is a powerful financial resource. A Home Equity Line of Credit (HELOC) provides flexible, revolving access to funds with a variable rate tied to Prime. Enjoy a draw period of up to 10 years, followed by a 10-year repayment term. Our HELOC and Home Equity Loans feature: No points Low closing costs No prepayment penalty No annual fee Apply Now Current Rates Contact Us Personal Loans Personal loans as low as 8.74%* ready for whatever comes your way. With competitive rates, quick decisions, and support from a team that puts your financial well-being first, NWCCU has a loan tailored to fit your needs. *APR–Annual Percentage Rate. Rates Subject To Change Without Notice. Rates vary according to credit worthiness and term of loan, subject to change without notice. The featured rate listed assumes an automatic payment method and includes a 0.25% discount. Check Rates Apply Now Student Choice Loans Smart financing for your education. From tuition and books to unexpected expenses, NWCCU is here to help you stay on track academically and financially. View our list of approved schools. Benefits of a Student Choice Loan: Zero origination or prepayment fees Low interest rates Flexible repayment and in-school deferment Easy online application Convenient line-of-credit Learn More | Apply Now One of our educational partners: We are proud of our partnership and support of Saint Xavier University. Visit us at our location inside the Graham School of Management at: 3825 W. 103rd Street in Chicago. We’re honored to support students, faculty, alumni and future business leaders as they build meaningful careers grounded in service and excellence. Other Loans Credit Builder Loan Borrow against your own savings for a lower rate and simple path to achieving your goals without disrupting your long-term plans. Contact Us NWCCU offers additional lending options designed to support you at every stage of your financial journey. Whether you’re building credit, lowering your rate, or leveraging your savings, we have solutions to help you move forward with confidence. Join Today Shared Secure Loan Share Secured Loans allow you to borrow up to the available funds in your share (savings) account, excluding the minimum balance requirement. NWCCU will fully secure the loan amount against your accessible savings balance. Share secured loans provide a strategic means to meet your financial objectives without impacting your long-term savings plan. Share Secured Credit Card With a Share Secured Credit Card, you have the opportunity to establish or repair your credit. The available credit limit is determined by the amount of funds in your savings account. There is no requirement for a credit check, and you will not incur any fees when setting up a secure credit card. Credit Builder Loan The Credit Builder Loan helps you build or improve your credit. You choose a plan (shared secured loan or secured credit card). By making regular payments, you show financial responsibility boosting your credit score and history. Contact Us

Explore competitive loan rates from NWCCU, including auto, mortgage, credit card, and personal loans. Flexible terms, lower fees, and member-focused solutions designed to help you borrow with confidence. Banking Smart Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Long-term ways to grow your savings over time with steady returns and potential tax advantages . Better Direction Checking Everyday access to your money with no unnecessary fees and the flexibility to manage finances. Student Checking Low-cost access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive rates and flexible auto loan options. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Flexible cards, competitive rates and everyday convenience. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Access and manage your accounts anytime, anywhere. Secure File Transfer Easily and securely make payments anytime. Make a Payment Easily make payments anytime with options that are secure and convenient. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. SBA Community Explore SBA-backed solutions with resources and support designed to help your business grow with confidence. Financial Wellness Fraud & Prevention Protect your accounts with tools and alerts designed to help detect fraud early and keep your information secure. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Clear fee information, so you always know what to expect and manage your accounts with confidence. About Benefits of Membership Better rates, fewer fees, and support that keeps your money working while staying within reach when you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Login Join Today Banking Smart Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Long-term ways to grow your savings over time with steady returns and potential tax advantages . Better Direction Checking Everyday access to your money with no unnecessary fees and the flexibility to manage finances. Student Checking Low-cost access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive rates and flexible auto loan options. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Flexible cards, competitive rates and everyday convenience. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Access and manage your accounts anytime, anywhere. Secure File Transfer Easily and securely make payments anytime. Make a Payment Easily make payments anytime with options that are secure and convenient. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore SBA-backed solutions with resources and support designed to help your business grow. Financial Wellness Fraud & Prevention Protect your accounts with tools and alerts designed to help detect fraud early and keep your information secure. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Clear fee information, so you always know what to expect and manage your accounts with confidence. About Benefits of Membership Better rates, fewer fees, and support that keeps your money working while staying within reach when you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Banking Savings Accounts Short or Long-term strategies to increase savings with steady returns and potential tax advantages. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Long-term ways to grow your savings over time with steady returns and potential tax advantages . Better Direction Checking Everyday access to your money with low or no fees and flexibility to manage your finances. Student Checking Low-cost access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive loan rates with flexible loan terms. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Enjoy competitive fixed rates, no annual fees, and convenient daily use. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Efficiently oversee your accounts with streamlined, user-friendly accessibility. Secure File Transfer A safe method for sharing confidential documents. Make a Payment Pay your NWCCU loan easily and securely. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore small business workshops for your business everyday needs. Financial Wellness Fraud & Prevention NWCCU is committed to safeguarding your account information. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Access our fee schedule for a transparent list of service fees. About Benefits of Membership Enjoy better rates, lower fees, and personalized support that helps your money grow—while keeping it accessible whenever you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close From fraud protection to fee transparency, we give you the tools to manage your money with confidence. A better direction in banking. Fraud & Prevention At NWCCU, financial wellness is more than helpful information. We give you financial guidance you can trust and practical tools that help you make clearer, more confident decisions. What is phishing? All Internet users should be aware of the online scam known as "phishing" (pronounced "fishing"). Phishing involves the use of e-mail messages that appear to come from your bank or another trusted business but are from imposters. To learn more about phishing, read articles presented by FTC at www.consumer.ftc.gov Report an online scam You may also want to forward suspicious emails to the Federal Trade Commission at spam@uce.gov or contact them at www.consumer.ftc.gov or 877.IDTHEFT (877.438.4338 ). General Safety Tips While anyone can fall prey to fraud and identity theft, many ways exist to minimize your risk. Northwest Community Credit Union provides these security tips, so you can guard against fraud and identity theft. If you feel you may be a victim of identity theft, review our Identity Theft advisory in this section for more information and a list of resources. Identity Theft What is identity theft? Identity theft happens when your personal information, typically your Social Security number (SSN), is stolen and used to commit fraud or theft. The thief can use this information to rent apartments, buy cell phones, drain your bank account or obtain loans and credit cards. In worst-case scenarios, thieves can even hold a job or commit a crime using your identification. According to the Federal Trade Commission (FTC), identity theft affects nearly 400,000 people in the US each year. A person whose identity has been stolen can spend months or years and thousands of dollars to clean up the mess made of their good name or credit record. For more information about Identity Theft, please visit the FTC Website at www.consumer.gov/idtheft Order a copy of your credit report. Make sure it's accurate and includes only the activities you've authorized. Do this at least once a year to catch mistakes and fraud before they wreak havoc on your personal finances. To order your FREE yearly credit report visit www.annualcreditreport.com Email: Watch for unofficial email domains, poor grammar, unexpected attachments or fear-based language. Text Messages: Scammers often reference deliveries, tolls, or “account issues,” urging you to click a link or respond quickly. Phone Calls: If someone calls unexpectedly asking for private information or demanding payment, hang up and verify independently. Mail: Legitimate mail includes professional branding and accurate sender information. Scammers often use urgency or unfamiliar return addresses to provoke action. Online Shopping: Stick to trusted retailers, look for secure payment options and be cautious of unrealistic discounts. QR Codes: Before you scan, ask whether you trust the source — QR stickers can easily be altered or replaced. Card Skimmers: Inspect ATMs, gas pumps, and payment terminals for loose parts or unusual colors. Use Tap to Pay or chip inserts when possible. Social Media: Be cautious of unknown friend requests, duplicate profiles, suspicious links, and “Is this you?” Protecting Your Credit Enroll in free credit monitoring with Savvy Money. Freeze your credit through the bureaus when needed — for adults, children, and elders. Review your credit report monthly. Resources Theft: Federal Trade Commission — 877.IDTHEFT (877.438.4338 ) Social Security Number Theft and Misuse: Social Security Administration Mail Theft: United States Postal Service Phone Fraud: Federal Communications Commision Fraud Alerts: Federal Trade Commission, Consumer Information Credit Bureaus Equifax: To report fraud, Call: 800.525.6285 Write: P.O. Box 740241, Atlanta, GA 30374-0241 Experian: To report fraud, call: 888.EXPERIAN (888.397.3742 ) Write: P.O. Box 9532, Allen, TX 75013 TransUnion: To report fraud, Call: 800.680.7289 E-mail: fvad@transunion.com Write: Fraud Victim Assistance Department, P.O. Box 6790, Fullerton, CA 92834-6790 Opt-out Organizations To opt out of receiving pre-screened credit card offers, please call 888.5.OPTOUT (888.567.8688 ). Federal "Do Not Call" Registry Department of Motor Vehicles (DMV) Check with your state DMV to learn more about their policies on sharing personal information with other agencies. Direct Marketing Association Direct Mail Marketers Telemarketing E-mail Newsletter Stay informed, inspired and connected with NWCCU. Our latest newsletter will keep you up to date and informed on what’s happening at NWCCU. Download February 2026 Download July 2026 Fee Schedule Service fees Our Fee Schedule lays out every account and service charge in a clean, easy-to-understand format, so you always know what to expect.

Explore NWCCU’s resources for helpful tools, financial education, and practical guidance. Access calculators, articles, and information designed to support smarter decisions and strengthen your long-term financial well-being. Banking Smart Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Long-term ways to grow your savings over time with steady returns and potential tax advantages . Better Direction Checking Everyday access to your money with no unnecessary fees and the flexibility to manage finances. Student Checking Low-cost access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive rates and flexible auto loan options. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Flexible cards, competitive rates and everyday convenience. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Access and manage your accounts anytime, anywhere. Secure File Transfer Easily and securely make payments anytime. Make a Payment Easily make payments anytime with options that are secure and convenient. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. SBA Community Explore SBA-backed solutions with resources and support designed to help your business grow with confidence. Financial Wellness Fraud & Prevention Protect your accounts with tools and alerts designed to help detect fraud early and keep your information secure. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Clear fee information, so you always know what to expect and manage your accounts with confidence. About Benefits of Membership Better rates, fewer fees, and support that keeps your money working while staying within reach when you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Banking Smart Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Long-term ways to grow your savings over time with steady returns and potential tax advantages . Better Direction Checking Everyday access to your money with no unnecessary fees and the flexibility to manage finances. Student Checking Low-cost access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive rates and flexible auto loan options. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Flexible cards, competitive rates and everyday convenience. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Access and manage your accounts anytime, anywhere. Secure File Transfer Easily and securely make payments anytime. Make a Payment Easily make payments anytime with options that are secure and convenient. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore SBA-backed solutions with resources and support designed to help your business grow. Financial Wellness Fraud & Prevention Protect your accounts with tools and alerts designed to help detect fraud early and keep your information secure. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Clear fee information, so you always know what to expect and manage your accounts with confidence. About Benefits of Membership Better rates, fewer fees, and support that keeps your money working while staying within reach when you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Login Join Today Banking Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Short or Long-term strategies to increase savings with steady returns and potential tax advantages. Better Direction Checking Everyday access to your money with low or no fees and flexibility to manage your finances. Student Checking Access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive loan rates with flexible loan terms. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Enjoy competitive fixed rates, no annual fees, and convenient daily use. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Efficiently oversee your accounts with streamlined, user-friendly accessibility. Secure File Transfer A safe method for sharing confidential documents. Make a Payment Pay your NWCCU loan easily and securely. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore small business workshops for your business everyday needs. Financial Wellness Fraud & Prevention NWCCU is committed to safeguarding your account information. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Access our fee schedule for a transparent list of service fees. About Benefits of Membership Enjoy better rates, lower fees, and personalized support that helps your money grow—while keeping it accessible whenever you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Real benefits designed to make your financial life easier. A better direction in banking. Make A Payment Making a payment is easy. Making a payment has never been easier! At Northwest Community Credit Union, we understand that convenience is key, so we've streamlined the process for you. Just click the button below to make your payment quickly and securely. Make A Payment Secure File Transfer Access to the Secure File Exchange. Every file is protected from the moment you upload it, ensuring your personal and financial information stays confidential. Secure Upload E-Services Mobile Banking | Digital Wallet Get instant access to your account and loan information, transfer funds, view account history, or locate the nearest ATM all from the convenience of your mobile device with our mobile first website. Or download the FREE NWCCU mobile app Mobile Apps Disclosure Gift Cards Staying on top of your credit has never been easier. Credit Sense - Access your credit score, full credit report, credit monitoring, financial tips, and education. All of this without impacting your credit score. You can do this ANYTIME and ANYWHERE for FREE. It is easy to get started - log into mobile or online banking and enroll now! Benefits of Credit Score Daily Access to your Credit Score Real-Time Credit Monitoring Alerts Credit Score Simulator Personalized Credit Report Special Credit Offers And more! Express Pay Get paid up to two days* in advance with Express Pay. With Express pay you could get your payroll, social security, disability, pension, and tax returns earlier. Just set up direct deposit with your employer and leave the rest to us. Credit Sense As one of the most trusted brands in the world, Visa Gift Cards can be used anywhere Visa cards are accepted. Commemorating a birthday, wedding anniversary, school graduation or a fun way to just say thanks, our Visa Gift Cards fit all occasions and budgets. Never worry about finding the right size, color or style for your gift recipients. Stop by our office or call us for details. *With Express Pay, you may receive a direct deposit up to two days earlier if you have a recurring qualified direct deposit. The timing of Express Pay deposits depends on when funds are received from your employer or other payors. Deposits are not guaranteed to be available before their scheduled settlement date. Certain types of direct deposits may not be eligible. Express Pay is included automatically with your account at no extra charge. Accounts must remain in good standing to use Express Pay. Automatic payments linked to direct deposit will be processed as usual. Automatic transfers set by date are not impacted by Express Pay. Home Banking View account history and activity for checking, savings and loan accounts. Transfer money and pay bills with FREE bill pay any time. Pay monthly bills Pay individuals Transfer funds from NWCCU account to another FI account Set up recurring payments Mobile Deposit Mobile Deposit allows NWCCU members to conveniently make secure deposits anytime, anywhere using their iPhone or Android smartphones. Save gas and time just by snapping a quick picture of your deposit! Deposit your checks on the go Easy access through mobile banking No forms to fill out Contact Us Frequently Asked Questions Requirements for NWCCU Mobile Deposit Must be a CU member for one month (minimum) with account(s) in good standing Access to an iPhone or Android phone Access to NWCCU Home Banking site Access to NWCCU Mobile app Calculators Loan Calculators How much will payments be? What if I made bi-weekly payments? Retirement Calculators Am I saving enough for retirement? How does an IRA, Roth IRA and Traditional Savings compare? Savings Calculators What will my savings be worth? Mortgage Calculators Should I refinance? What will my payment be? Savings Calculators What will my savings be worth? Debt Calculators Debt Calculators How can I pay off my debt? Where is my debt ratio? Should I consolidate my debt? Calculators Shared Branch Network More branches. More flexibility. More convenience. With our nationwide Shared Branch Network, you have access to thousands of credit union locations across the country. Walk into any participating branch and handle your everyday banking—make deposits, withdraw funds, pay loans, or check your account, with the same ease and friendly service. Locate Shared Branches ATM Locator Where is the closest ATM? Find your nearest surcharge free ATM Search Zelle® Zelle® Paying bills, sending money, or covering everyday expenses should feel effortless. Zelle® is built to keep things simple, fast, and secure so you can move money when and where you need to. It’s money movement made easy, powered by NWCCU. Learn More EZ Card EZ Card Info is now assessable through NWCCU online banking. Want to check your credit card history, make payments from other financialinstitutions, or redeem your scorecard points? No worries—just log intoyour account from either your desktop or mobile app and click on the creditcard. The system will automatically connect you to EZ Card Info! Make sure you register your credit card at ezcardinfo.com first for automatic access. EZ Card Information Calculators Whether you're comparing loan options, maping out a savings plan, or building a monthly budget, these tools help you see the impact of your choices before you make them. Loan Calculators How much will my payments be? What if I made bi-weekly payments? Retirement Calculators Am I saving enough for retirement? How does an IRA, Roth IRA and Traditional Savings compare? Debt Calculators How can I pay off my debt? Where is my debt ratio? Should I consolidate my debt? Mortgage Calculators Should I refinance? What will my payment be? Savings Calculators What will my savings be worth? Shared Branch Network Benefits No Annual Fees Purchase Protection Rewards Mobile Worldwide Polar No No No No No Sovix No No No No No Itaka No No No No No Hexa No No No No No Targo No No No No No Hera No No No No No Axes No No No No No Our Shared Branch Network gives you convenience and flexibility with access to thousands of credit union locations across the country. Through our nationwide Shared Branch Network, you can walk into thousands of partner credit union locations and handle deposits, withdrawals, loan payments, and account inquiries. Locate Shared Branches ATM Locator Benefits No Annual Fees Purchase Protection Rewards Mobile Worldwide Polar No No No No No Sovix No No No No No Itaka No No No No No Hexa No No No No No Targo No No No No No Hera No No No No No Axes No No No No No Where is the closest ATM? Quickly search thousands of surcharge-free ATMs available through our nationwide network. Search Zelle™ Benefits No Annual Fees Purchase Protection Rewards Mobile Worldwide Polar No No No No No Sovix No No No No No Itaka No No No No No Hexa No No No No No Targo No No No No No Hera No No No No No Axes No No No No No Zelle® Paying bills, sending money, or covering everyday expenses should feel effortless. NWCCU’s Express Pay and Zelle® lets you tools are built to keep things simple, fast, and secure—so you can move money when and where you need to. It’s moving money made easy, powered by NWCCU. Install Zelle™ EZ Card Benefits No Annual Fees Purchase Protection Rewards Mobile Worldwide Polar No No No No No Sovix No No No No No Itaka No No No No No Hexa No No No No No Targo No No No No No Hera No No No No No Axes No No No No No Zelle® Sign up with ezcardinfo.com to review your credit card history, analyze your spending, or to pay your bill. EZ Card Information Fraud & Prevention Benefits No Annual Fees Purchase Protection Rewards Mobile Worldwide Polar No No No No No Sovix No No No No No Itaka No No No No No Hexa No No No No No Targo No No No No No Hera No No No No No Axes No No No No No At NWCCU, financial wellness is more than helpful information. We give you financial guidance you can trust and practical tools that help you make clearer, more confident decisions. Each article is written to simplify complex topics, offer real-world insight and empower you to take control of your financial journey at your own pace. What is phishing? All Internet users should be aware of the online scam known as "phishing" (pronounced "fishing"). Phishing involves the use of e-mail messages that appear to come from your bank or another trusted business but are from imposters. To learn more about phishing, read articles presented by FTC at www.consumer.ftc.gov Report an online scam You may also want to forward suspicious emails to the Federal Trade Commission at spam@uce.gov or contact them at www.consumer.ftc.gov or 877.IDTHEFT (877.438.4338 ). General Safety Tips While anyone can fall prey to fraud and identity theft, many ways exist to minimize your risk. Northwest Community Credit Union provides these security tips, so you can guard against fraud and identity theft. If you feel you may be a victim of identity theft, review our Identity Theft advisory in this section for more information and a list of resources. Identity Theft What is identity theft? Identity theft happens when your personal information, typically your Social Security number (SSN), is stolen and used to commit fraud or theft. The thief can use this information to rent apartments, buy cell phones, drain your bank account or obtain loans and credit cards. In worst-case scenarios, thieves can even hold a job or commit a crime using your identification. According to the Federal Trade Commission (FTC), identity theft affects nearly 400,000 people in the US each year. A person whose identity has been stolen can spend months or years and thousands of dollars to clean up the mess made of their good name or credit record. For more information about Identity Theft, please visit the FTC Website at www.consumer.gov/idtheft Order a copy of your credit report. Make sure it's accurate and includes only the activities you've authorized. Do this at least once a year to catch mistakes and fraud before they wreak havoc on your personal finances. To order your FREE yearly credit report visit www.annualcreditreport.com Email: Watch for unofficial email domains, poor grammar, unexpected attachments or fear-based language. Text Messages: Scammers often reference deliveries, tolls, or “account issues,” urging you to click a link or respond quickly. Phone Calls: If someone calls unexpectedly asking for private information or demanding payment, hang up and verify independently. Mail: Legitimate mail includes professional branding and accurate sender information. Scammers often use urgency or unfamiliar return addresses to provoke action. Online Shopping: Stick to trusted retailers, look for secure payment options and be cautious of unrealistic discounts. QR Codes: Before you scan, ask whether you trust the source — QR stickers can easily be altered or replaced. Card Skimmers: Inspect ATMs, gas pumps, and payment terminals for loose parts or unusual colors. Use Tap to Pay or chip inserts when possible. Social Media: Be cautious of unknown friend requests, duplicate profiles, suspicious links, and “Is this you?” Protecting Your Credit Enroll in free credit monitoring with Savvy Money. Freeze your credit through the bureaus when needed — for adults, children, and elders. Review your credit report monthly. Resources Theft: Federal Trade Commission — 877.IDTHEFT (877.438.4338 ) Social Security Number Theft and Misuse: Social Security Administration Mail Theft: United States Postal Service Phone Fraud: Federal Communications Commision Fraud Alerts: Federal Trade Commission, Consumer Information Credit Bureaus Equifax: To report fraud, Call: 800.525.6285 Write: P.O. Box 740241, Atlanta, GA 30374-0241 Experian: To report fraud, call: 888.EXPERIAN (888.397.3742 ) Write: P.O. Box 9532, Allen, TX 75013 TransUnion: To report fraud, Call: 800.680.7289 E-mail: fvad@transunion.com Write: Fraud Victim Assistance Department, P.O. Box 6790, Fullerton, CA 92834-6790 Opt-out Organizations To opt out of receiving pre-screened credit card offers, please call 888.5.OPTOUT (888.567.8688 ). Federal "Do Not Call" Registry Department of Motor Vehicles (DMV) Check with your state DMV to learn more about their policies on sharing personal information with other agencies. Direct Marketing Association Direct Mail Marketers Telemarketing E-mail Newsletter Benefits No Annual Fees Purchase Protection Rewards Mobile Worldwide Polar No No No No No Sovix No No No No No Itaka No No No No No Hexa No No No No No Targo No No No No No Hera No No No No No Axes No No No No No Stay informed, inspired and connected with NWCCU. Our latest newsletter will keep you up to date and informed on what’s happening at NWCCU. Download February 2026 Fee Schedule Benefits No Annual Fees Purchase Protection Rewards Mobile Worldwide Polar No No No No No Sovix No No No No No Itaka No No No No No Hexa No No No No No Targo No No No No No Hera No No No No No Axes No No No No No Transparent table of all account and service fees. Our Fee Schedule lays out every account and service charge in a clean, easy-to-understand format, so you always know what to expect.

Northwest Community Credit Union (NWCCU) offers competitive loan rates, dividend-bearing savings, and member-focused banking solutions throughout Morton Grove and the Chicagoland area. Explore mortgages, auto loans, credit cards, CDs, IRAs, and convenient online banking—all designed to support your long-term financial well-being. Banking Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Short or Long-term strategies to increase savings with steady returns and potential tax advantages. Better Direction Checking Everyday access to your money with low or no fees and flexibility to manage your finances. Student Checking Access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive loan rates with flexible loan terms. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Enjoy competitive fixed rates, no annual fees, and convenient daily use. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Efficiently oversee your accounts with streamlined, user-friendly accessibility. Secure File Transfer A safe method for sharing confidential documents. Make a Payment Pay your NWCCU loan easily and securely. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore small business workshops for your business everyday needs. Financial Wellness Fraud & Prevention NWCCU is committed to safeguarding your account information Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Access our fee schedule for a transparent list of service fees. About Benefits of Membership Enjoy better rates, lower fees, and personalized support that helps your money grow—while keeping it accessible whenever you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Search ATMs & Locations Make A Payment Login Join Today You work hard for your money— make it work harder for you. As a member-owned, not-for-profit credit union, we offer lower rates, stronger returns, personalized service, and 24/7 access—so your money goes further, every day. Deposits are insured up to $500,000. A better direction in banking. Become A Member Today AutoMarketplace A new way to navigate the car-buying process. Check rates in real time and use built-in tools to understand what fits your budget. Get pre-qualified with confidence, then search and find your next vehicle. A better direction in banking. Begin Your Search HomeMarketplace A new way to navigate the home buying process. Check rates in real time, and use built-in calculators to see what you can comfortably afford. Get pre-qualified with confidence, then search and find your home. A better direction in banking. Begin Your Search Prepare Your Student With Checking+ Credit Open a NWCCU free interest-bearing checking account at 2.5% APY** bundled with a low-interest Student Visa Card with 12% APR* . A better direction in banking. Apply Now Insured up to $500,000. Your deposits are protected up to $500,000 through a combination of American Share Insurance and Excess Share Insurance Corporation coverage. That's up to 2X the protection offered by many financial institutions, helping safeguard the money you've worked hard to earn. Become A Member What are you planning today? Purchase A Car Start Saving Borrow Banking Rates Auto Rates As Low As 4.50% APR* Personal Loans As Low As 8.74% APR* Credit Cards As Low As 8.95% APR* Learn how to save .50% off your mortgage rate View More Rates Apply For A Home Loan Member Marketplaces Search with confidence. Get exclusive member benefits and trusted tools in one place. Auto Loan Application Home Loan Application Member Marketplaces

Mobile Apps Disclosure Northwest Community Credit Union mobile banking app (the “App” )– is powered by Fiserv – helps you control your credit and/or debit cards through your mobile device, making it easy to manage your finances on the go. The App allows you to: get real-time balances for your accounts manage your money view your transactions and statements make transfers pay your bills and manage billers deposit a check receive alerts manage cards This Privacy Policy, in combination with other relevant privacy notices that we provide to you (e.g., pursuant to financial privacy laws), inform you of the policies and practices regarding the collection, use and disclosure of any personal information that we and our service providers collect from or about users in connection with the App’s website and mobile application (the “Services”). THE TYPES OF INFORMATION WE COLLECT IN THE APP Through your use of the Services, we may collect personal information from you in the following ways: (a) Personal Information You Provide to Us. We may collect personal information from you, such as your first and last name, address, e-mail, telephone number, and social security number when you create an account. We will collect the financial and transaction information necessary to provide you with the Services, including account numbers, payment card expiration date, payment card identification, verification numbers, and transaction and payment history. If you provide feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, to send you a reply. We also collect other types of personal information that you provide voluntarily, such as any information requested by us if you contact us via email regarding support for the Services. (b) Personal Information Collected from Third Parties. We may collect certain information from identity verification services and consumer reporting agencies, including credit bureaus, to provide some of our Services. (c) Personal Information Collected Via Technology. We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Services, our communications and other online services, such as: Device data, such as your computer or mobile device operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area. Cookies, which are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand user activity and patterns. Local storage technologies, like HTML5 and Flash, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications. Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked. Location Information. If you have enabled location services on your phone and agree to the collection of your location when prompted by the Services, we will collect location data when you use the Services even when the app is closed or not in use; for example, to provide our fraud detection services. If you do not want us to collect this information, you may decline the collection of your location when prompted or adjust the location services settings on your device. HOW WE USE YOUR INFORMATION COLLECTED IN THE APP (a) General Use. In general, we use your personal information collected through your use of the Services to respond to your requests as submitted through the Services, to provide you the Services you request, and to help serve you better. We use your personal information, in connection with the App, in the following ways: Facilitate the creation of, and secure and maintain your account. Identify you as a legitimate user in our system. Provide improved administration of the services. Provide the Services you request. Improve the quality of experience when you interact with the services. Send you administrative e-mail notifications, such as security or support and maintenance advisories. Send surveys, offers, and other promotional materials related to the services. (b) Compliance and protection. We may use your personal information to: Comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities. Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims). Audit our internal processes for compliance with legal and contractual requirements and internal policies. Enforce the terms and conditions that govern the Service. Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft. (c) Creation of Non-Identifiable Data. The App may create de-identified information records from personal information by excluding certain information (such as your name) that makes the information personally identifiable to you. We may use this information in a form that does not personally identify you to analyze request patterns and usage patterns to enhance our products and services. We reserve the right to use and disclose non-identifiable information to third parties in our discretion. DISCLOSURE OF YOUR PERSONAL INFORMATION We disclose your personal information collected through your use of the Services as described below. (a) In Accordance with Our Other Privacy Notices. Other than as described in this Privacy Policy in connection with the App, this Privacy Policy does not apply to the processing of your information by us or third parties with whom we share information. (b) Third Party Service Providers. We may share your personal information with third party or affiliated service providers that perform services for or on behalf of us in providing the App, for the purposes described in this Privacy Policy, including: to provide you with the Services; to conduct quality assurance testing; to facilitate the creation of accounts; to optimize the performance of the Services; to provide technical support; and/or to provide other services to the App. (c) Authorities and Others. Regardless of any choices you make regarding your personal information, The App may disclose your personal information to law enforcement, government authorities, and private parties, for the compliance and protection services described above. LINKS TO OTHER SITES The App may contain links to third party websites. When you click on a link to any other website or location, you will leave the App and go to another site and another entity may collect personal and/or anonymous information from you. The App’s provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites. We encourage you to read the privacy policy of every website you visit. YOUR CHOICES REGARDING YOUR INFORMATION You have several choices regarding use of information on the Services. (a) How We Respond to Do Not Track Signals. Some web browsers transmit “do not track” signals to the websites and other online services with which your web browser communicates. There is currently no standard that governs what, if anything, websites should do when they receive these signals. We currently do not act in response to these signals. If a standard is established, we may revise its policy on responding to these signals. (b) Access, Update, or Correct Your Information. You can access, update or correct your information by changing preferences in your account. For additional requests, please contact us. (c) Opting Out of Email or SMS Communications. If you have signed-up to receive our email marketing communications, you can unsubscribe any time by clicking the "unsubscribe" link included at the bottom of the email or other electronic communication. Alternatively, you can opt out of receiving marketing communications by contacting us at the contact information under "Contact Us" below. If you provide your phone number through the Services, we may send you notifications by SMS, such as provide a fraud alert. You may opt out of SMS communications by unlinking your mobile phone number through the Services. (d) Opting Out of Location Tracking. If you initially consented to the collection of geo-location information through the Services, you could subsequently stop the collection of this information at any time by changing the preferences on your mobile device. Please note, however, that if you withdraw consent to our collection of location information, you may no longer be able to use some features of the App. SAFEGUARDS AND RETENTION We implement reasonable administrative, technical and physical measures to safeguard the information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. Nevertheless, transmission via the internet is not completely secure and we cannot guarantee the security of your information. A NOTE ABOUT CHILDREN The Services are not directed towards individuals under the age of 18, and we do not, through the App, intentionally gather personal information about visitors who are under the age of 18. If a child under 18 submits personal information to us through the App and we learn that the personal information is the information of a child under 18, we will attempt to delete the information as soon as possible. PRIVACY POLICY UPDATES This Privacy Policy is subject to occasional revision. We will notify you of any material changes in its collection, use, or disclosure of your personal information by posting a notice on the Services. Any material changes to this Privacy Policy will be effective thirty (30) calendar days following notice of the changes on the Services. These changes will be effective immediately for new users of the Services. If you object to any such changes, you must notify us prior to the effective date of such changes that you wish to deactivate your account. Continued use of the Services following notice of any such changes shall indicate your acknowledgement of such changes. CONTACT US If you have any questions or complaints about this Privacy Policy or The App’s data collection or processing practices, or if you want to report any security violations to The App, please contact The App by email at: info@nwccu.com or by mail at: 8930 Waukegan Rd. Ste. 100, Morton Grove, IL 60053. Banking Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Short or Long-term strategies to increase savings with steady returns and potential tax advantages. Better Direction Checking Everyday access to your money with low or no fees and flexibility to manage your finances. Student Checking Access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive loan rates with flexible loan terms. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Enjoy competitive fixed rates, no annual fees, and convenient daily use. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Efficiently oversee your accounts with streamlined, user-friendly accessibility. Secure File Transfer A safe method for sharing confidential documents. Make a Payment Pay your NWCCU loan easily and securely. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore small business workshops for your business everyday needs. Financial Wellness Fraud & Prevention NWCCU is committed to safeguarding your account information Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Access our fee schedule for a transparent list of service fees. About Benefits of Membership Enjoy better rates, lower fees, and personalized support that helps your money grow—while keeping it accessible whenever you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Search ATMs & Locations Make A Payment Login Join Today

Explore competitive loan rates from NWCCU, including auto, mortgage, credit card, and personal loans. Flexible terms, lower fees, and member-focused solutions designed to help you borrow with confidence. Banking Smart Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Long-term ways to grow your savings over time with steady returns and potential tax advantages . Better Direction Checking Everyday access to your money with no unnecessary fees and the flexibility to manage finances. Student Checking Low-cost access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive rates and flexible auto loan options. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Flexible cards, competitive rates and everyday convenience. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Access and manage your accounts anytime, anywhere. Secure File Transfer Easily and securely make payments anytime. Make a Payment Easily make payments anytime with options that are secure and convenient. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. SBA Community Explore SBA-backed solutions with resources and support designed to help your business grow with confidence. Financial Wellness Fraud & Prevention Protect your accounts with tools and alerts designed to help detect fraud early and keep your information secure. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Clear fee information, so you always know what to expect and manage your accounts with confidence. About Benefits of Membership Better rates, fewer fees, and support that keeps your money working while staying within reach when you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Banking Smart Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Long-term ways to grow your savings over time with steady returns and potential tax advantages . Better Direction Checking Everyday access to your money with no unnecessary fees and the flexibility to manage finances. Student Checking Low-cost access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive rates and flexible auto loan options. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Flexible cards, competitive rates and everyday convenience. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Access and manage your accounts anytime, anywhere. Secure File Transfer Easily and securely make payments anytime. Make a Payment Easily make payments anytime with options that are secure and convenient. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore SBA-backed solutions with resources and support designed to help your business grow. Financial Wellness Fraud & Prevention Protect your accounts with tools and alerts designed to help detect fraud early and keep your information secure. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Clear fee information, so you always know what to expect and manage your accounts with confidence. About Benefits of Membership Better rates, fewer fees, and support that keeps your money working while staying within reach when you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Search ATMs & Locations Make A Payment Login Join Today Banking Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Short or Long-term strategies to increase savings with steady returns and potential tax advantages. Better Direction Checking Everyday access to your money with low or no fees and flexibility to manage your finances. Student Checking Low-cost access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive loan rates with flexible loan terms. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Enjoy competitive fixed rates, no annual fees, and convenient daily use. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Efficiently oversee your accounts with streamlined, user-friendly accessibility. Secure File Transfer A safe method for sharing confidential documents. Make a Payment Pay your NWCCU loan easily and securely. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore small business workshops for your business everyday needs. Financial Wellness Fraud & Prevention NWCCU is committed to safeguarding your account information. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Access our fee schedule for a transparent list of service fees. About Benefits of Membership Enjoy better rates, lower fees, and personalized support that helps your money grow—while keeping it accessible whenever you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close

Online Banking Disclosure Introduction This page explains the terms and conditions for using our Home Banking Service and provides certain disclosures and information to you concerning the service. Each of your accounts at Northwest Community Credit Union is also governed by the applicable account disclosure/agreement and Truth In Savings disclosure you received when you opened your account. How To Access Your Accounts To access your accounts through our Home Banking service, you must have your account number and an Home Banking password. This information is requested when you enter our Home Banking pages. The password that is used to gain access to your information should be kept confidential, just as you would keep other PIN numbers and security codes confidential. For your protection we recommend that you change your Home Banking access password regularly. It is recommended that you memorize this password and do not write it down. You are responsible for keeping your password, account numbers and other account data confidential. If you believe that your password may have been lost or stolen, or that someone has transferred or may transfer money between your accounts without your permission, notify Northwest Community Credit Union at once at (847) 647-1030. You cannot use Email to initiate transactions, change information or inquire on your account (s). We will not respond to these types of requests via E-mail since we cannot be certain we are corresponding with you. Please use the appropriate functions within our Home Banking service, call (847) 647-1030 or visit the credit union for these functions. To get an initial password for the Home Banking service, visit the credit union office or call us at (847) 647-1030. Fees There is currently no fee for accessing your account(s) through our Home Banking service. We reserve the right impose / change the fee amount, if necessary, after providing 30 days notice to all users at the Home Banking login page and/or e-mail address. Your Internet service provider (ISP) probably charges you a fee to access the Internet via its server. We have no control over ISP related fees. Available Services and Limitations: The following functions may be performed by members through the service: Transfers: You may transfer funds between your Share or Loan Accounts as the account agreements may allow. Transfers done through the service DO NOT immediately charge or credit your account. TRANSFERS WILL BE EFFECTIVE BY THE NEXT BUSINESS DAY AFTER THE DATE OF SUCH TRANSACTION but may occur sooner. Check Withdrawals: You may request a check be mailed to you from your account. Account Balances: You may view your share and loan account balances. Because the main credit union computer system is not connected to the Internet, it is possible that some transactions that affect these balances, and have been processed by the credit union, are not yet included in the balance at the time you view it. In addition, there may be drafts written against your balance, or other electronic items such as debit card transactions, that have not yet been presented to the credit union for payment. The information regarding your account balances on this website is provided to you as a courtesy pursuant to your request. For members that have filed a petition seeking bankruptcy protection under any chapter of the U.S. Bankruptcy Code, no demand for payment is hereby made, and the information provided is not to be construed as an attempt to collect or recover any claim or debt in violation of the provisions of 11 U.S.C. Section 362. Transaction history: You may view the transaction history for any loan or share account. Because the main credit union computer system is not connected to the Internet, it is possible that some transactions are not yet included in the history at the time you view it even though they may have been processed by the credit union. The main credit union computer system is always the official record of account history. The Home Banking service may be updated several times per day for your convenience in viewing account activity. Download Transactions: You may download transactions in various formats (as available on our site) for import into personal financial software programs such as Quicken® and MS Money®. View Check Images: You may view and print images of paid checks that have cleared your account. Check orders: You may reorder checks and/or view and order new check styles available through Liberty Check Printers and the credit union. Check search: You may search for drafts that have cleared your account. You may also list clearings by date cleared or by check number. The oldest check available will vary but dates will go back, at a minimum, to your last regular statement date. Password Changes: If you are an Home Banking user, you may change your password at any time from within the Home Banking section. For your protection we recommend that you change your Home Banking password regularly. Additional Services: From time to time, we will announce additional services which are available through our Home Banking. Your use of these services will constitute acceptance of the terms and conditions presented at the time they are announced. We reserve the right to limit access or cancel on-line access at any time. Business Day Our business days are Monday through Friday. Holidays are not included. Operating Systems and Security Our Home Banking site is designed to operate using world wide web technologies and protocols which are adaptable to a wide range of systems. The Home Banking section uses SSL encryption and requires a browser with a current (unexpired) Thawte Root CA Security Certificate. Some older browsers may not be able to connect to the site without first updating the browser security certificate. Our server uses 40 to 128 bit encryption, depending on the user's browser. We use cookies to help us administer the Home Banking section. Some browsers allow you to reject cookies from servers. If you don't allow us to set a cookie upon entering the site, you will not be able to log in. The cookie we set contains information we need for security, and allows us to 'time out' your authority to view information. We place the cookie with instructions that it can only be sent to a server in our Home Banking domain (homecu.net). A cookie cannot be used to extract data from your PC. We do not store your Access Code, User Id or Password in your cookie. The cookie we set will 'time out' your access authority to our Home Banking section. Until it times out, you can come back to our Home Banking without logging in. After the time out period, you will need to log in again. Remember, most browsers will let you use a BACK button to view previously visited documents, even if your viewing authority has expired. For this reason, the only way to keep others from viewing your account balance is to exit the browser when you are finished with your session. The best way is to completely close out of the Internet entirely, so the next person to get on will have to start with a new connection and a new browser. This is especially important if you are using a public or shared computer. Privacy Our Home Banking database is a private system operated for the exclusive use of our members. We use SSL encryption and digital server authentication to insure the privacy of your information when sending data between our Home Banking server and your PC. All Home Banking logins are logged by the server. For authenticated members who use Home Banking , we collect and store certain information such as how often you visit the Home Banking section, dates and times of visits and which pages are being used. We use this information for internal review and product evaluation only. We never sell, transfer or trade this information unless we are compelled to do so by law. We may gather and store additional information available to us on failed login attempts and other activity we consider a threat to our system. In these cases, we will share this information with other companies, agencies and law enforcement officials as we determine necessary or as we are required by law. Protecting Children's Online Privacy We do not knowingly collect, nor is our Home Banking site designed or directed, to use personal information from children under the age of 13 without containing verifiable consent from their parents. Should a child whom we know to be under the age of 13 send personal information to us, we will only use that information to respond directly to that child, seek parental consent or provide parental notice. Liability for Unauthorized Transfers Tell us AT ONCE if you believe your password has been lost or stolen and immediately change your password from within the Home Banking section. Calling is the best way to notify us immediately. You could lose all the money in your account. If you tell us within two (2) business days, you can lose no more than $50 if someone used your password without your permission. Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within sixty (60) days after the statement was mailed to you, you may not get back any money you lost after the sixty (60) days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason kept you from telling us, we will extend the time periods. If you believe your password has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call: (847) 647-1030 or write: Northwest Community Credit Union 8930 Waukegan Rd, Morton Grove, IL 60053 Statements All transactions generated by you through our Home Banking service and any Home Banking fees will appear on your monthly or quarterly statement. Our Liability If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement/disclosure with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance: If, through no fault of ours, you do not have enough money in your account to make the transfer If the Home Banking equipment or software was not working properly and you knew about the breakdown when you started the transfer; If circumstances beyond our control (such as fire, flood or power failure) prevent the transfer despite reasonable precautions that we have taken We shall not be responsible for any other loss, damage or injury whether caused by the equipment, software and/or the Home Banking service, nor shall we be responsible for any direct, indirect, special or consequential damages arising in any way out of the installation, use or maintenance of your equipment, software and/or service, except where the law requires a different standard. We do not make any warranties concerning the equipment, the software or any part thereof, including, without limitations, any warranties of fitness for a particular purpose or warranties of merchantability. Termination of Electronic Fund Transfer Services You agree that we may terminate this Agreement and your electronic fund transfer services if you, or any authorized user of your Home Banking services or password, breach this or any other agreement with us; or if we have reason to believe that there has been an unauthorized use of your accounts or password. You or any other party to your account can terminate this Agreement by notifying us in writing. Termination of service will be effective the first business day following receipt of your written notice. Termination of this Agreement will not affect the rights and responsibilities of the parties under this Agreement for transactions initiated before termination. Home Banking services may be terminated to those members that cause a loss to the Credit Union. Notices The Credit Union reserves the right to change the terms and conditions upon which this service is offered. The Credit Union will mail notice to you at least thirty (30) days before the effective date of any change, as required by law. Use of this service is subject to existing regulations governing the Credit Union account and any future changes to those regulations. Errors and Questions In case of errors or questions about your electronic transfers, telephone us at (847) 647-1030 or write us at 8930 Waukegan Rd, Morton Grove, IL 60053 as soon as you can. We must hear from you no later than sixty (60) days after you learn of the error. You will need to tell us: Your name and account number Why you believe there is an error and the dollar amount involved Approximately when the error took place. If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will tell you the results of our investigation within ten (10) business days and correct any error promptly. If we need more time, we may take up to forty-five (45) days to investigate the complaint, but you will have the use of the funds in question after the ten (10) business days. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not credit your account during the investigation. We will notify you with the results within three (3) business days of completing our investigation. If we decide there was no error, we will send you a written explanation. You may request copies of the documents that we used in our investigation. If you need more information about our error resolution procedures, call us at the telephone number shown above. Banking Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Short or Long-term strategies to increase savings with steady returns and potential tax advantages. Better Direction Checking Everyday access to your money with low or no fees and flexibility to manage your finances. Student Checking Access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive loan rates with flexible loan terms. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Enjoy competitive fixed rates, no annual fees, and convenient daily use. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Efficiently oversee your accounts with streamlined, user-friendly accessibility. Secure File Transfer A safe method for sharing confidential documents. Make a Payment Pay your NWCCU loan easily and securely. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore small business workshops for your business everyday needs. Financial Wellness Fraud & Prevention NWCCU is committed to safeguarding your account information Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Access our fee schedule for a transparent list of service fees. About Benefits of Membership Enjoy better rates, lower fees, and personalized support that helps your money grow—while keeping it accessible whenever you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Search ATMs & Locations Make A Payment Login Join Today

Frequently Asked Questions Am I eligible for NWCCU Mobile Deposit? NWCCU Mobile Deposit is available to all NWCCU members that have an account in good standing for at least a month. Why doesn’t the app work on my phone? The app is currently compatible with iPhone® 3 or higher, iPads, and Android. When am I able to submit my deposits? You can make a deposit using the Mobile Deposit app anytime, 24 hours a day, 7 days a week. How many checks can I deposit at one time? You will only be able to deposit a maximum of 1 check in a single deposit. How should I endorse checks for NWCCU Mobile Deposit? The back of each check must include: a) “For Mobile Deposit only NWCCU” followed by the account number to which the check is being deposited. b) The payee's signature How many checks can I deposit using the NWCCU Mobile Deposit app? You can deposit as many checks as you’d like, one check at a time, up to a total limit of $5,000 per week. What do I do with my paper check after I made the deposit? We recommend that you keep the check for 45 days after making your deposit to ensure that your check has been properly processed in our system. I accidentally deposited the same check at the CU. What happens now? In the event of accidentally depositing the same check that was deposited using the NWCCU Mobile app, one of the checks will be rejected. I keep getting an error message when trying to make a deposit with the app. I need help! We want to make sure that we are providing the best service both in-person and with our electronic services. Please contact us at 847-647-1030 to let us know the issue and one of our representatives will be happy to assist you. How quickly will the deposit be credited to my account? Checks submitted for deposit will be credited to your account on the next business day. All deposits made on Tuesday after 2:00 p.m. Central Time and Wednesday will be processed on Thursday. How quickly will the funds be available for me to use? Please refer to our Funds Availability Policy to find out how soon your deposit will be available for your use. How do I know if a deposit was accepted or rejected? You will receive an email informing you if your deposit was accepted or rejected. Are there any types of checks that cannot be submitted when using NWCCU Mobile Deposit? The following items cannot be submitted for deposit using NWCCU Mobile Deposit: a. Savings bonds b. Foreign checks. c. Any item drawn on your NWCCU account d. Any item that is “stale dated” or “postdated” (such as a six month and older date or future date) e. Any item that is incomplete (such as missing the date, missing the payee, etc.) f. Any item that contains evidence of alteration to the information on the check g. Any item that is stamped with a “non-negotiable” mark or missing MICR line h. Any third party check (any item that is made payable to another party and then endorsed to you by such party). Banking Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Short or Long-term strategies to increase savings with steady returns and potential tax advantages. Better Direction Checking Everyday access to your money with low or no fees and flexibility to manage your finances. Student Checking Access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive loan rates with flexible loan terms. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Enjoy competitive fixed rates, no annual fees, and convenient daily use. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Efficiently oversee your accounts with streamlined, user-friendly accessibility. Secure File Transfer A safe method for sharing confidential documents. Make a Payment Pay your NWCCU loan easily and securely. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore small business workshops for your business everyday needs. Financial Wellness Fraud & Prevention NWCCU is committed to safeguarding your account information Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Access our fee schedule for a transparent list of service fees. About Benefits of Membership Enjoy better rates, lower fees, and personalized support that helps your money grow—while keeping it accessible whenever you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Search ATMs & Locations Make A Payment Login Join Today

Use NWCCU’s savings calculator to estimate interest earnings and see how your deposits can grow over time. Compare scenarios, plan smarter, and take control of your financial goals with a simple, practical tool. Have A Question Search ATMs & Locations Make A Payment A Better Direction For Members Real benefits designed to make your financial life easier. Calculators Banking Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Short or Long-term strategies to increase savings with steady returns and potential tax advantages. Better Direction Checking Everyday access to your money with low or no fees and flexibility to manage your finances. Student Checking Access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive loan rates with flexible loan terms. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Enjoy competitive fixed rates, no annual fees, and convenient daily use. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Efficiently oversee your accounts with streamlined, user-friendly accessibility. Secure File Transfer A safe method for sharing confidential documents. Make a Payment Pay your NWCCU loan easily and securely. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore small business workshops for your business everyday needs. Financial Wellness Fraud & Prevention NWCCU is committed to safeguarding your account information Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Access our fee schedule for a transparent list of service fees. About Benefits of Membership Enjoy better rates, lower fees, and personalized support that helps your money grow—while keeping it accessible whenever you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Search ATMs & Locations Make A Payment Login Join Today