Use NWCCU’s bi-weekly payment calculator to see how making payments every two weeks could reduce interest and shorten your loan term. Compare scenarios and discover how small adjustments may lead to long-term savings. Have A Question Search ATMs & Locations Make A Payment A Better Direction For Members Real benefits designed to make your financial life easier. Calculators Banking Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Short or Long-term strategies to increase savings with steady returns and potential tax advantages. Better Direction Checking Everyday access to your money with low or no fees and flexibility to manage your finances. Student Checking Access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive loan rates with flexible loan terms. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Enjoy competitive fixed rates, no annual fees, and convenient daily use. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Efficiently oversee your accounts with streamlined, user-friendly accessibility. Secure File Transfer A safe method for sharing confidential documents. Make a Payment Pay your NWCCU loan easily and securely. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore small business workshops for your business everyday needs. Financial Wellness Fraud & Prevention NWCCU is committed to safeguarding your account information Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Access our fee schedule for a transparent list of service fees. About Benefits of Membership Enjoy better rates, lower fees, and personalized support that helps your money grow—while keeping it accessible whenever you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Search ATMs & Locations Make A Payment Login Join Today

Explore the NWCCU Home Marketplace for tools and resources to support your homebuying journey. Compare options, estimate payments, and connect with trusted guidance to move forward with confidence. Have A Question Search ATMs & Locations Make A Payment Have A Question Search ATMs & Locations Make A Payment Banking Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Short or Long-term strategies to increase savings with steady returns and potential tax advantages. Better Direction Checking Everyday access to your money with low or no fees and flexibility to manage your finances. Student Checking Access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive loan rates with flexible loan terms. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Enjoy competitive fixed rates, no annual fees, and convenient daily use. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Efficiently oversee your accounts with streamlined, user-friendly accessibility. Secure File Transfer A safe method for sharing confidential documents. Make a Payment Pay your NWCCU loan easily and securely. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore small business workshops for your business everyday needs. Financial Wellness Fraud & Prevention NWCCU is committed to safeguarding your account information Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Access our fee schedule for a transparent list of service fees. About Benefits of Membership Enjoy better rates, lower fees, and personalized support that helps your money grow—while keeping it accessible whenever you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Search ATMs & Locations Make A Payment Login Join Today

Frequently Asked Questions Am I eligible for NWCCU Mobile Deposit? NWCCU Mobile Deposit is available to all NWCCU members that have an account in good standing for at least a month. Why doesn’t the app work on my phone? The app is currently compatible with iPhone® 3 or higher, iPads, and Android. When am I able to submit my deposits? You can make a deposit using the Mobile Deposit app anytime, 24 hours a day, 7 days a week. How many checks can I deposit at one time? You will only be able to deposit a maximum of 1 check in a single deposit. How should I endorse checks for NWCCU Mobile Deposit? The back of each check must include: a) “For Mobile Deposit only NWCCU” followed by the account number to which the check is being deposited. b) The payee's signature How many checks can I deposit using the NWCCU Mobile Deposit app? You can deposit as many checks as you’d like, one check at a time, up to a total limit of $5,000 per week. What do I do with my paper check after I made the deposit? We recommend that you keep the check for 45 days after making your deposit to ensure that your check has been properly processed in our system. I accidentally deposited the same check at the CU. What happens now? In the event of accidentally depositing the same check that was deposited using the NWCCU Mobile app, one of the checks will be rejected. I keep getting an error message when trying to make a deposit with the app. I need help! We want to make sure that we are providing the best service both in-person and with our electronic services. Please contact us at 847-647-1030 to let us know the issue and one of our representatives will be happy to assist you. How quickly will the deposit be credited to my account? Checks submitted for deposit will be credited to your account on the next business day. All deposits made on Tuesday after 2:00 p.m. Central Time and Wednesday will be processed on Thursday. How quickly will the funds be available for me to use? Please refer to our Funds Availability Policy to find out how soon your deposit will be available for your use. How do I know if a deposit was accepted or rejected? You will receive an email informing you if your deposit was accepted or rejected. Are there any types of checks that cannot be submitted when using NWCCU Mobile Deposit? The following items cannot be submitted for deposit using NWCCU Mobile Deposit: a. Savings bonds b. Foreign checks. c. Any item drawn on your NWCCU account d. Any item that is “stale dated” or “postdated” (such as a six month and older date or future date) e. Any item that is incomplete (such as missing the date, missing the payee, etc.) f. Any item that contains evidence of alteration to the information on the check g. Any item that is stamped with a “non-negotiable” mark or missing MICR line h. Any third party check (any item that is made payable to another party and then endorsed to you by such party). Banking Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Short or Long-term strategies to increase savings with steady returns and potential tax advantages. Better Direction Checking Everyday access to your money with low or no fees and flexibility to manage your finances. Student Checking Access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive loan rates with flexible loan terms. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Enjoy competitive fixed rates, no annual fees, and convenient daily use. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Efficiently oversee your accounts with streamlined, user-friendly accessibility. Secure File Transfer A safe method for sharing confidential documents. Make a Payment Pay your NWCCU loan easily and securely. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore small business workshops for your business everyday needs. Financial Wellness Fraud & Prevention NWCCU is committed to safeguarding your account information Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Access our fee schedule for a transparent list of service fees. About Benefits of Membership Enjoy better rates, lower fees, and personalized support that helps your money grow—while keeping it accessible whenever you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Search ATMs & Locations Make A Payment Login Join Today

Explore competitive loan rates from NWCCU, including auto, mortgage, credit card, and personal loans. Flexible terms, lower fees, and member-focused solutions designed to help you borrow with confidence. Banking Smart Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Long-term ways to grow your savings over time with steady returns and potential tax advantages . Better Direction Checking Everyday access to your money with no unnecessary fees and the flexibility to manage finances. Student Checking Low-cost access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive rates and flexible auto loan options. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Flexible cards, competitive rates and everyday convenience. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Access and manage your accounts anytime, anywhere. Secure File Transfer Easily and securely make payments anytime. Make a Payment Easily make payments anytime with options that are secure and convenient. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. SBA Community Explore SBA-backed solutions with resources and support designed to help your business grow with confidence. Financial Wellness Fraud & Prevention Protect your accounts with tools and alerts designed to help detect fraud early and keep your information secure. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Clear fee information, so you always know what to expect and manage your accounts with confidence. About Benefits of Membership Better rates, fewer fees, and support that keeps your money working while staying within reach when you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Banking Smart Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Long-term ways to grow your savings over time with steady returns and potential tax advantages . Better Direction Checking Everyday access to your money with no unnecessary fees and the flexibility to manage finances. Student Checking Low-cost access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive rates and flexible auto loan options. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Flexible cards, competitive rates and everyday convenience. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Access and manage your accounts anytime, anywhere. Secure File Transfer Easily and securely make payments anytime. Make a Payment Easily make payments anytime with options that are secure and convenient. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore SBA-backed solutions with resources and support designed to help your business grow. Financial Wellness Fraud & Prevention Protect your accounts with tools and alerts designed to help detect fraud early and keep your information secure. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Clear fee information, so you always know what to expect and manage your accounts with confidence. About Benefits of Membership Better rates, fewer fees, and support that keeps your money working while staying within reach when you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Search ATMs & Locations Make A Payment Login Join Today Banking Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Short or Long-term strategies to increase savings with steady returns and potential tax advantages. Better Direction Checking Everyday access to your money with low or no fees and flexibility to manage your finances. Student Checking Low-cost access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive loan rates with flexible loan terms. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Enjoy competitive fixed rates, no annual fees, and convenient daily use. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Efficiently oversee your accounts with streamlined, user-friendly accessibility. Secure File Transfer A safe method for sharing confidential documents. Make a Payment Pay your NWCCU loan easily and securely. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore small business workshops for your business everyday needs. Financial Wellness Fraud & Prevention NWCCU is committed to safeguarding your account information. Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Access our fee schedule for a transparent list of service fees. About Benefits of Membership Enjoy better rates, lower fees, and personalized support that helps your money grow—while keeping it accessible whenever you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Send and receive money with Log in and enroll We have partnered with Zelle® to bring you a fast and easy way to send and receive money with friends, family and people you know With Zelle®, you can send money directly from your account to enrolled recipients in minutes, all from the convenience of online banking or our mobile app. Using your email address or U.S. mobile number, log in to your online banking account or mobile banking app and enroll in Bill Pay. Once your account is verified, return to Bill Pay and select the "Send Money With Zelle®" tab. Easily start today using just your email address or U.S. mobile number: Enroll or log in to Bill Pay Select "Send Money With Zelle®" Accept Terms and Conditions Select your U.S. mobile number or email address and deposit account That's it! You're ready to start sending and receiving money with Zelle®. Don't have our mobile app? Download it for free: Follow these simple tips to ensure your money is sent safely: Know Only use Zelle® to send money to friends, family and other people you trust. Verify Make sure your recipient's name, U.S. mobile phone number and email address are correct before sending money. Be Aware If a payment situation feels off, it probably is. Trust your gut and investigate. Watch the video to learn more about Zelle®! Frequently Asked Questions How do I use Zelle®? You can send, request or receive money with Zelle®. To start using Zelle® at Northwest Community CU, you must be enrolled in Bill Pay. If you are not already enrolled in Bill Pay, you can enroll by logging in to Online Banking or our mobile banking app. Locate the log in and enroll tab and follow the instructions to complete the Bill Pay enrollment steps. Once enrolled in Bill Pay, you can access "Send Money With Zelle®" tab in Bill Pay to complete a brief one-time enrollment to tell us which email address or U.S. mobile number and deposit account you would like to use to send and receive money with Zelle®. To send money using Zelle®, simply add a trusted recipient's email address or U.S. mobile phone number, enter the amount you'd like to send and an optional note, review, then hit "Send." In most cases, the money is available to your recipient in minutes if they are already enrolled with Zelle®. To request money using Zelle®, choose "Request," select the individual from whom you'd like to request money, enter the amount you'd like to request, include an optional note, review and hit "Request." If the person you are requesting money from is not yet enrolled with Zelle®, you must use their email address to request money. If the person has enrolled their U.S. mobile number, then you can send the request using their mobile number. To receive money, just share your enrolled email address or U.S. mobile number with a friend and ask them to send you money with Zelle®. If you have already enrolled with Zelle®, you do not need to take any further action. The money will be sent directly into your account, typically within minutes. If someone sent you money with Zelle® and you have not yet enrolled with Zelle®, follow these steps: Click on the link provided in the payment notification you received via email or text message. Select Northwest Community CU. Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile number where you received the payment notification – you should enroll with Zelle® using that email address or U.S. mobile number to ensure you receive your money. How do I receive money that someone sent me with Zelle®? If you have already enrolled with Zelle®, you do not need to take any further action. The money will be sent directly into your bank account and will be available typically within minutes. If you have not yet enrolled with Zelle®, follow these steps: Click on the link provided in the payment notification you received via email or text message. Select Northwest Community CU. Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile number where you received the payment notification — you should enroll with Zelle®using that email address or U.S. mobile number where you received the notification to ensure you receive your money. Is my information secure? Keeping your money and information safe is a top priority for Northwest Community CU. When you use Zelle® within our mobile app or online banking, your information is protected with the same technology we use to keep your bank account safe. Who can I send money to with Zelle®? Zelle® is a great way to send money to family, friends and people you are familiar with such as your personal trainer, babysitter or neighbor.¹ Since money is sent directly from your bank account to another person's bank account within minutes,¹ Zelle® should only be used to send money to friends, family and others you trust. If you don't know the person or aren't sure you will get what you paid for (for example, items bought from an online bidding or sales site), you should not use Zelle®. These transactions are potentially high risk (just like sending cash to a person you don't know is high risk). What if I want to send money to someone whose bank or credit union doesn't offer Zelle®? As of March 31, 2025, all users must be enrolled through one of the more than 2,200 banks and credit unions that offer Zelle® in order to send and receive money. You can find a full list of participating banks and credit unions live with Zelle® at Zellepay.com . If their bank or credit union is not listed, we recommend you use another payment method at this time. Can I use Zelle® internationally? In order to use Zelle®, the sender and recipient's bank or credit union accounts must be based in the U.S. Can I reverse or cancel a payment? No, Zelle® payments cannot be reversed. You can only cancel a payment if the person you sent money to hasn't yet enrolled with Zelle®. To check whether the payment is still pending because the recipient hasn't yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select “Cancel This Payment.” If you do not see this option available, please contact our support team at (800) 223-5664 for assistance with canceling the pending payment. If the person you sent money to has already enrolled with Zelle® through their bank or credit union's mobile app or online banking, the money is sent directly to their bank account and cannot be canceled. This is why it's important to only send money to people you know and trust, and always ensure you've used the correct email address or U.S. mobile number when sending money. If you sent money to the wrong person, please immediately call our support team at (800) 223-5664 to determine what options are available. What are scheduled and recurring payments? We offer you the flexibility to schedule payments to be sent at a later date if you like, or even set up recurring payments for things like regularly sending money to your college student. Scheduled or recurring payments sent directly to your recipient's account number (instead of an email address or mobile number) are made available by Northwest Community CU but are a separate service from Zelle® and can take one to three business days to process. You can cancel a payment that is scheduled in advance if the money has not already been deducted from your account. Are there any limits for sending and receiving money with Zelle®? The amount of money you can send, as well as the frequency, is set by each participating financial institution. To determine Northwest Community CU send limits, call our service at (800) 223-5664. There are no limits to the amount of money you can receive with Zelle®. However, remember that the person sending you money will most likely have limits set by their own financial institution on the amount of money they can send you. How do I use a Zelle® QR code? Zelle® QR code provides peace of mind knowing you can send and receive money to the right person, without typing an email address or U.S. mobile number. To locate your Zelle® QR code, log into the Northwest Community CU, click “Send Money with Zelle®”. Next, go to your “Zelle® settings” and click “Zelle® QR code” and your QR code will be displayed under “My Code”. From here you can view your QR code and use the print or share icons to text, email or print your Zelle® QR code. To receive money, share your Zelle® QR code. To send money, log into the Northwest Community CU, click “Send money with Zelle®”, click “Send,” then click on the QR code icon displayed at the top of the “Select Recipient” screen. Once you allow access to your camera, simply point your camera at the recipient's Zelle® QR code, enter the amount, hit “Send,” and the money is on the way! When sending money to someone new, it's always important to confirm the recipient is correct by reviewing the displayed name before sending money. I believe I have been a victim of a scam. Whom should I contact? Please contact our support team at (800) 223-5664. Qualifying imposter scams may be eligible for reimbursement. Does Northwest Community CU or Zelle® offer purchase protection? Neither Northwest Community CU nor Zelle® offers purchase protection for payments made with Zelle® – for example, if you do not receive the item you paid for, or the item is not as described or as you expected. Only send money to people and small businesses you trust and always ensure you've used the correct email address or U.S. mobile number when sending money. Get Started Now! Log in and enroll ¹To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes. Data charges may apply. Check with your mobile phone carrier for details. App Store is a service mark of Apple Inc. Apple and the Apple logo are trademarks of Apple Inc, registered in the U.S. and other countries. Android, Google Play and the Google Play logo are trademarks of Google Inc.

Review NWCCU’s Terms of Use to understand the guidelines, responsibilities, and conditions for accessing and using our website and digital services. Clear policies designed to protect both members and the credit union. Terms of Use The Northwest Community Credit Union Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Northwest Community Credit Union Web Site constitutes your agreement to all such terms, conditions, and notices. Modification of these terms of use: Northwest Community Credit Union reserves the right to change the terms, conditions, and notices under which the Northwest Community Credit Union Site/Services are offered. You are responsible for regularly reviewing these terms and conditions and additional terms. Your continued use of the Northwest Community Credit Union Site/Services constitutes your agreement to all such terms, conditions, and notices. Personal and non-commercial use limitation: Unless otherwise specified, the Northwest Community Credit Union Site is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Northwest Community Credit Union site. Links to third party sites: The Northwest Community Credit Union Site/Services may contain links to third party Web sites ("Linked Sites"). The Linked Sites are not under the control of Northwest Community Credit Union and Northwest Community Credit Union is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Northwest Community Credit Union is not responsible for webcasting or any other form of transmission received from any Linked Site nor is Northwest Community Credit Union responsible if the Linked Site is not working appropriately. Northwest Community Credit Union is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Northwest Community Credit Union of the site or any association with its operators. You are responsible for viewing and abiding by the privacy statements and terms of use posted at the Linked Sites. Any dealings with third parties (including advertisers) included within the Northwest Community Credit Union Site/Services or participation in promotions, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between you and the advertiser or other third party. Northwest Community Credit Union shall not be responsible or liable for any part of any such dealings or promotions. No unlawful or prohibited use: As a condition of your use of the Northwest Community Credit Union Site/Services, you will not use the Northwest Community Credit Union Site/Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Northwest Community Credit Union Site/Services in any manner which could damage, disable, overburden, or impair any Northwest Community Credit Union Site/Service(s) (or the network(s) connected to any Northwest Community Credit Union Site/Service(s)) or interfere with any other party's use and enjoyment of any Northwest Community Credit Union Site/Service(s). You may not attempt to gain unauthorized access to any Northwest Community Credit Union Site/Service, other accounts, computer systems or networks connected to any Northwest Community Credit Union Site/Service, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Northwest Community Credit Union Sites/Services. Service Contact: info@nwccu.com Termination/Access Restriction: Northwest Community Credit Union reserves the right, at its sole discretion, to terminate your access to the Northwest Community Credit Union Site/Services and the related services or any portion thereof at any time, without notice. Northwest Community Credit Union may also terminate or suspend your access to Northwest Community Credit Union Site/Service(s) for inactivity, which is defined as failing to log into a particular service for an extended period of time, as determined by Northwest Community Credit Union. Upon termination of the Northwest Community Credit Union Site/Service, your right to use the Northwest Community Credit Union Site/Service immediately ceases. Northwest Community Credit Union shall have no obligation to maintain any content or to forward any unread or unsent messages to you or any third party. Copyright and trademark notices: All contents of the Northwest Community Credit Union Web Site is: © 2021 Northwest Community Credit Union. All Rights Reserved and/or its suppliers, 8930 Waukegan Rd., Morton Grove, IL 60053. Any rights not expressly granted herein are reserved. Banking Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Short or Long-term strategies to increase savings with steady returns and potential tax advantages. Better Direction Checking Everyday access to your money with low or no fees and flexibility to manage your finances. Student Checking Access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive loan rates with flexible loan terms. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Enjoy competitive fixed rates, no annual fees, and convenient daily use. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Efficiently oversee your accounts with streamlined, user-friendly accessibility. Secure File Transfer A safe method for sharing confidential documents. Make a Payment Pay your NWCCU loan easily and securely. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore small business workshops for your business everyday needs. Financial Wellness Fraud & Prevention NWCCU is committed to safeguarding your account information Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Access our fee schedule for a transparent list of service fees. About Benefits of Membership Enjoy better rates, lower fees, and personalized support that helps your money grow—while keeping it accessible whenever you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Search ATMs & Locations Make A Payment Login Join Today

NWCCU’s Privacy Policy explains how we collect, use, and protect your personal information. We are committed to safeguarding your data through secure systems, responsible practices, and clear communication. This page outlines what information may be gathered, how it’s shared, and the choices available to you—ensuring transparency and trust in every interaction with our credit union. Privacy Policy Northwest Community Credit Union is committed to making available financial products and services that will enable its members to meet their financial needs and goals. Protecting personal information and using it in a manner consistent with member expectations is a high priority to everyone associated with this credit union. To ensure that members can rely upon the quality of products and services we make available, our credit union stands behind the following privacy policy: The credit union will collect only the personal information that is necessary to conduct our business. That means just what is necessary to provide competitive financial products and services and no more. We collect this information about members from applications and other forms, information about member transactions with us, our affiliates or others, and information we receive from consumer reporting agencies. The credit union discloses nonpublic personal information about its members and former members to companies that offer financial products and services, including insurance products and securities brokerage companies. The credit union also discloses nonpublic information to other nonaffiliated third parties as permitted by law. The credit union will partner only with businesses that follow strict confidentiality requirements. The businesses we select will offer products designed to enhance our members economic well-being. Under no circumstances will we authorize those firms to charge a members account without receiving their express consent, and we will not sell member information to telemarketing firms. The Credit Union will protect the personal information of its members. This credit union will maintain strong security controls to ensure that member information in our files and computers is protected. We limit employee access to confidential member financial information to those employees with a business reason for knowing such information. Additionally, we maintain physical, electronic and procedural safeguards that comply with federal regulations. If the primary owner or a joint owner opts out we will treat the account as if all parties on the account have opted out. Banking Savings Accounts Grow your money steadily while keeping it accessible and available whenever you need it. Money Market Savings Earn higher interest with flexible access to your funds and added earning potential over time. Certificates of Deposit & IRAs Short or Long-term strategies to increase savings with steady returns and potential tax advantages. Better Direction Checking Everyday access to your money with low or no fees and flexibility to manage your finances. Student Checking Access to everyday banking designed to help students manage money and build strong habits. Money Market Checking Higher-yield checking that gives you everyday access to your money while earning more on balances. Loans Other Loans Additional loan options designed to fit your unique needs. Student Choice Loans Flexible student loans to help cover your education costs. Personal Loans Simple loan solutions for planned and unexpected expenses. HELOC Loans Access your equity with flexible funds when and where you need it. Home Loans | Marketplace Finance options tailored to your long-term goals for your home. Auto Loans | Marketplace Competitive loan rates with flexible loan terms. Student Visa Credit Card Build credit responsibly with a card designed for students. Credit Cards Enjoy competitive fixed rates, no annual fees, and convenient daily use. Resources EZ Card Manage your card activity, alerts and controls with ease and peace of mind. Zelle Send and receive money quickly and securely with Zelle™. ATM Locator Find nearby ATMs quickly for easy access to your cash whenever you need it. Shared Branch Network Access your accounts nationwide through our shared network. Calculators Plan ahead with tools that help make informed financial decisions. E-Services Efficiently oversee your accounts with streamlined, user-friendly accessibility. Secure File Transfer A safe method for sharing confidential documents. Make a Payment Pay your NWCCU loan easily and securely. Business Solutions Business Accounts Manage your business finances with flexible accounts and tools that keep you organized and running smoothly. Business Loans Access funding with competitive rates and guidance designed to support your business as it grows and evolves. Partner Program Build partnerships that create value, expand opportunities, and provide meaningful support for your business. Small Business Workshops Explore small business workshops for your business everyday needs. Financial Wellness Fraud & Prevention NWCCU is committed to safeguarding your account information Newsletter Stay informed with updates, insights, and financial tips delivered regularly to help you make confident decisions. Fee Schedule Access our fee schedule for a transparent list of service fees. About Benefits of Membership Enjoy better rates, lower fees, and personalized support that helps your money grow—while keeping it accessible whenever you need it. Hours of Operation Flexible access to your accounts with convenient hours and digital tools that keep you connected anytime. Important Numbers Easy access to key contacts and resources, so you can get answers and support without delay. Menu Close Search ATMs & Locations Make A Payment Search ATMs & Locations Make A Payment Login Join Today